About us

Three swallow birds flying in Zurich over the location of Astrum Assistance Alliance AG

Worldwide Partnership

Astrum Assistance Alliance is a Switzerland based shareholding company, founded and funded by strategically-positioned leading assistance companies in a range of European and Oceanic countries, sharing one worldwide network. 

Together, we provide a multinational approach to medical and technical assistance as well as service on the domestic healthcare market. Our operations centers provide state-of-the-art assistance services 24 hours a day, 365 days a year. Our worldwide network of over 100,000 service providers allows us to assist on a global scale. Joining forces, we create a market- leading assistance proposition for our clients.

Our Mission​

Astrum´s mission is to enable its members´ individual profitability growth through cross -border cooperation

Our Goals​

  1. Bilateral Fulfilment​

    Bilateral cooperation ensures high-quality services across borders providing local help for international clients​.

  2. Joint Procurement​

    Benchmark cost reduction through targeted volume pooling​.

  3. Knowledge Exchange​

    Topic-driven and project-based knowledge exchange to transfer relevant information​.

  4. Business Development​

    Developing joint initiatives while supporting individual strategic growth​.

Management Structure​


General Manager

Constantin Radermacher

Astrum Assistance Alliance

Chairman of the Board

Jody Baker

Charles Taylor Assistance

Board members

Andreas Tiedtke

ROLAND Assistance

Karin Tranberg

SOS International

Dr. Agata Glodek


Gwenael Le Moine

Save Assistance

Simon Hürlimann


Julio Agulló Iranzo

Línea Directa Asistencia


Marco Mazzucco

Blue Assistance

David Burns

First Assistance